/Return and Exchange Policy
Return and Exchange Policy2018-10-13T06:26:18+00:00

We take pride in all of the products we provide, however, if you are not satisfied with your purchase, we will happily assist you with your return. We will accept returns or the exchanges of unworn, unwashed or new merchandise for up to 14 days after the shipment date. Refunds for merchandise returned within the eligible period will be refunded in the same form as the original payment method. Wholesale55 merchandise must be returned with all original internal packing materials, boxes and containers along with tags attached, and accompanied by the packing slip or invoice. Unfortunately, for sanitary reasons, jewelry, undergarments, lingerie, fragrances, lotions, and items marked “final sale” on our website, tag or invoice are not returnable.


The above return and exchange policy apply to all returns. Shipping charges for returns are the customer’s responsibility. We are not responsible for items lost in the mail. Your return and refund will be processed within 5-8 business days after the item(s) are received by us. Refunds are given for the item’s extended price indicated on the original packing slip/invoice and any applicable discounts. Please allow 1 to 2 billing cycles for the credit to appear on your statement.

Step 1: To initiate a return, please contact us by calling:

United States: +1(305)888-3363

Chile: +56-2-2938-1099

Colombia: +57-1-5800558

Peru: +51-1-7060960

Mexico: +52-55-8526-5360

or by emailing us at info@wholesale55.com.


The simplest way to make an exchange is by visiting our showroom. If you wish to make an exchange by mail, simply contact us and one of our friendly customer service agents will assist you with your exchange.


If you wish to return your purchase and have lost your original invoice, packing slip, or receipt, contact our customer service representatives, after which, we will provide you with a copy.

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